Shipping policy
Perfect — you’re on the Shipping Policy editor now 🚚
Here’s your Momentumekits Shipping Policy, written specifically for your setup (China & UK warehouse) — ready to paste straight into that box and hit Publish ✅
🚚 Shipping Policy
At Momentumekits, we aim to get your order to you as quickly and safely as possible. We partner with trusted suppliers and logistics providers to ensure smooth global delivery.
🌍 Where We Ship
We ship worldwide.
Most of our products are shipped directly from our China warehouse, unless labeled as UK Stock, in which case they ship from within the UK.
⏱️ Estimated Delivery Times
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UK Warehouse: 7–15 business days
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China Warehouse: 10–25 business days
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Europe & International Orders: 15–30 business days
Please note: delivery times may vary depending on customs clearance, local courier efficiency, and external factors like holidays or logistics delays.
🔍 Order Tracking
Once your order ships, you’ll receive an email with your tracking number and a link to follow your delivery status.
Tracking updates may take 3–5 days to appear after dispatch.
💰 Customs, Duties & Taxes
For international orders, import duties or taxes may apply depending on your country’s regulations.
These fees are the responsibility of the buyer. Refusal to pay duties may result in the package being returned, in which case shipping costs and restocking fees may apply.
⚙️ Processing Time
Orders are usually processed within 2–5 business days after payment confirmation.
If there are any delays or stock issues, our team will notify you via email.
🛠️ Shipping for Kits & Batteries
Please note that e-bike batteries are classified as hazardous materials (HAZMAT) and may ship separately or via specialized carriers.
Tracking for battery shipments may differ slightly from standard parcels.
❓ Need Help?
If your order seems delayed or tracking isn’t updating, contact us at momentumekits@gmail.com — we’ll assist right away